The principles of OCS have been supporting Healthcare IT for over 15 years. We understand that the healthcare sector has specific requirements and support needs. Whether it is an EMR selection, improving workflows, or reducing downtime of an existing system, there is little that the OCS team has not already addressed. Additionally, OCS fulfills its duty as a business associate by fully complying with the current HIPAA requirements and can confidently execute a business associates agreement (BAA.)
We believe IT is a keystone of any successful business, but we understand that some practices struggle to meet the daily demands of a sustained and up-to-date IT environment. For this reason, our clients trust us to manage their implementations as well as their day-to-day support so that they can focus on their business.
Our goal is to align and secure Information Technology (IT) with your healthcare business objectives. With our firm understanding of the HIPAA Privacy Rule, we assist you by exposing potential risks, meeting mandated compliance, training your employees in HIPAA awareness, and improving your overall IT ecosystem.
The OCS Managed Services program provides your company with experienced and uniquely qualified professionals to handle all your IT needs from servers and networks to desktops and laptops and everything in between. These services help mitigate you and your staff’s burden of the day-to-day management of IT operations and infrastructure. By leveraging OCS’s team and experience, you and your staff can focus on your patients, not IT.
Partial list of Managed Service options available:
- 24/7/365 server and network infrastructure monitoring
- Dedicated US-based help desk
- Security awareness training program
- Advanced endpoint security monitoring and protection
- Full server support and monitoring
- Full Desktop support and patching automation
- Proactive resource planning
- Quick response remote support for your end-users
- Asset Inventory Reporting
- Software Inventory Reporting and Management
- Managed Anti-virus
- Managed disaster recovery backup with cloud sync
All services are provided for a FIXED monthly fee